Returns & Refunds
Our full 60-day money-back guarantee, explained step by step.
60-Day Money-Back Guarantee
Every order placed on MaxForceUSA.com is covered by a 60-day money-back guarantee. If you're unhappy with your purchase for any reason, you have 60 days from your original purchase date to return it and request a full refund of the product price. The steps below walk you through the full process.
Step 1 — Request A Return Authorization
Reach out to us within 60 days of your purchase date to request and receive return authorization. We'll confirm the details and provide you with the return address.
Step 2 — Ship The Product Back
Once approved, send your item back and email us the tracking number so we can follow the shipment. Return shipping is at your own cost, and the package must be sent within 14 days of receiving the return address from us.
Step 3 — Condition Requirements
To qualify for a refund, returned bottles need to be in good, undamaged condition — opened or unopened bottles are both accepted, but everything originally included with your order should be sent back along with the product.
Step 4 — Refund Processing
After your return arrives and passes inspection, we'll send you a confirmation email. Once approved, your refund is issued back to your original payment method within a few business days.
Where To Send Your Return
Returns66
11870 62nd St N
Largo, FL 33773
Please send returns to the address above only — do not ship your return directly to the manufacturer.
Items That Can't Be Returned
- Gift cards
- Downloadable or digital products
- Certain health and personal care items
When Only A Partial Refund Applies
In a few specific situations, we can only offer a partial refund:
- Media items (books, CDs, DVDs, software, or similar) showing clear signs of use or that have been opened
- Products that are not in their original condition, are damaged, or are missing parts for reasons unrelated to our error
- Any return requested more than 60 days after the original purchase date
Haven't Received Your Refund Yet?
If some time has passed and your refund hasn't shown up, try the following first:
- Double-check your bank or card statement.
- Contact your credit card provider — refunds can take a little time to post officially.
- Check with your bank, since processing times vary by institution.
Still nothing after all of that? Email us at [email protected] and we'll look into it.
Sale Items
Only products purchased at full, regular price are eligible for a refund under this policy. Items purchased during a promotional sale price are final and cannot be refunded.
Gifted Orders
If your order was marked as a gift at checkout and shipped straight to you, your return will be credited back as a gift credit once we receive it. If the order wasn't marked as a gift, or the gift-giver had it shipped to themselves, any refund will go back to the original purchaser instead.
Still Have Questions?
Our support team is ready to help — email us any time at [email protected].